Hong Kong Disneyland Resort

Hong Kong Disneyland offers over 100 attractions and entertainment offerings for you. To ensure you can make good use of your time and enjoy the best during your stay, we would like to share with you the recommendations below:

Family Fun This recommendation highlights rides and entertainment that are leisurely, fun-filled, and slower-pace,
which are suitable for families with children and seniors.

Young Adults This recommendation highlights thrilling, gravity-defying, and fast-paced mechanical rides that are
placed back-to-back for a fun-filled adventure across the Park.

Here are some useful tips you should pay attention to for enhancing your Disney experience!

Useful Mickey’s Tips for Your Visit!

Hong Kong Disneyland Mobile App

Keep yourself up to date on all the excitements at the Park, from opening hours, wait times for attractions to entertainment schedules! Use the GPS-enabled map to find your way around the Park, locate favorite characters or make reservations for your favorite Park restaurants with one-tap calling.

This app is available in English, Simplified Chinese and Traditional Chinese.

Complimentary Wi-Fi

Enjoy complimentary Wi-Fi in Hong Kong Disneyland Park! The service is available near Main Entrance, in most shopping and dining areas and along the parade route.

Park Meal Coupon

Hong Kong Disneyland offers variety of meal coupons for Guests. Enjoy the flexibility of different Park meal coupons to fit your preference, to enjoy breakfast, lunch, dinner and snacks at Hong Kong Disneyland.

FASTPASS

Disney’s FASTPASS will save your place in line while you continue to enjoy the Park. Scan your Park admission ticket at the Disney’s FASTPASS stations at participating attractions to receive a time.

Disney’s FASTPASS attractions include:
Hyperspace Mountain, The Many Adventures of Winnie the Pooh and Iron Man Experience.

*FASTPASS is subject to availability.

Step 1 Step 2 Step 3
Scan your Park ticket at the FASTPASS Distribution Machine. Receive a FASTPASS with a designated return time. You can enjoy the rest of the Park instead of waiting in line. Come back during your return time and enter the attraction via FASTPASS Return entrance.

Disney PhotoPass

Disney PhotoPass service is the picture perfect way to capture your magical moments!

Simply get your Disney PhotoPass from any Photographer in the Park and look for our Photographers around many of the most famous Disney icons, at most Disney Character meet and greet locations and even special Character dining locations. With Disney PhotoPass, you don’t have to bring a camera along to take home lots of great shots. Our photographers will snap your special moments so you can keep having fun… and your entire party can be included in every picture!

To preview your digital pictures, go to any photo sales location or log on to our Disney PhotoPass website or mobile app. With Magic Shots, you can easily enhance your Disney PhotoPass photos for an extra splash of fun. Disney Characters and other magical surprises can also be added to your photos after they’re taken. Digital download is available from HK$68 and there are other products to enable downloading all your photos at
value prices!

Guest Relations

The welcome center of Hong Kong Disneyland, Guest Relations is located inside City Hall in Town Square on Main Street, U.S.A. As soon as you arrive Hong Kong Disneyland, pick up a copy of Times Guide here for more information about that day’s shows!

We also provide top-notch, inspirational service - “Culture Ambassador Program”. Specific Cast Members will wear Guest Relations costumes with special nametags identifying their fluency in certain languages. Nine languages including, Cantonese, English, Putonghua, Japanese, Korean, Bahasa Indonesian, Malay, Tagalog and Thai. The Culture Ambassadors are stationed at City Hall from time to time to help ensure we provide the best possible guest service in a number of languages. Detailed information will be displayed at the information racks and City Hall.

Package Express

If you purchase souvenirs in the Park but don’t want to carry shopping bags all day - you don’t have to. At no extra charge, simply request Package Express when you pay and your items will be sent to the Package Express location in the Park - for you to pick up later that day or 3 hours after you check in the items. If you’re staying at a Disney Resort hotel, your purchases can be sent directly to your hotel’s bell desk by the end of the day.

Stroller & Wheelchair Rentals

Limited strollers and wheelchairs are available for rental at the Disney Fire Department on Main Street, U.S.A.

Luggage Valet Service and Locker Rental

Luggage Valet, a paid service, is available on Park Promenade near MTR Disneyland Resort Station, you can store any size luggage per day for a per-piece fee. Storage lockers are also available for rental in the Park at midway up Main Street, U.S.A. 

Baby Caring Service

You can breastfeed your baby, warm bottles or change diapers for your baby at the Baby Care Center, adjacent to the Main Street Corner Cafe on the Plaza. You can also change diapers for your baby at the dedicated space at the washrooms in the Park.

Currency Exchange

Both HK Dollars and Renminbi payment are accepted on purchased at most Hong Kong Disneyland shops and restaurants.

Foreign currencies and travelers checks can be exchanged for HK dollars at Guest Relations in City Hall and the Guest Relations Building (located outside the Park next to the Main Entrance.)

Credit Cards/ Debit Cards

Cash (HK and RMB), Visa, America Express, Mastercard, JCB and CUP card are accepted for all purchases.

Drinking Fountains

You can find accessible drinking fountains throughout Hong Kong Disneyland Resort. You may also request cups from the nearest restaurants or refreshment stand.

Smoking

Smoking is allowed in designated areas only.

“Use of Disney licensed materials is permitted by Hong Kong Disneyland under its agreement with Prince Travel Limited”