.: Wita Tour - General Terms & Conditions :.

In order to facilitate the smooth handling for individual travellers? and tour groups, the following terms and conditions apply :

All reservations should preferable be made as early as possible with detailed arrival and departure dates, itinerary flight schedules, hotel alternatives, group sizes (especially for reservations in Bali) at least 2 months in advance.

Confirmation of all details including flights, hotel reservations and tour itineraries are usually made by telex, facsimile or by airmail. No additional charge is rendered for this service.

Payment should be made at least 2 weeks prior to the client?s arrival at the first destination point, except during peak seasons where earlier deposit may be required by individual hotels. Failure to comply with this condition may result in the cancellation of all reservations and arrangements without notice, unless special credit arrangements have been made.

Bank Account : Wisata Dewa
Citibank
Jl. Jendral Sudirman Kav. I Jakarta
Account Number: 0-104738-508 (US $)

A refund is not possible without prior notice. All refunds are subject to the terms and conditions laid down by individual hotels, restaurants, carriers, contractors etc. A no refund applies for ?NO SHOW? or services not utilized by certain tour members.

Wita Tour will not levy cancellation charges. However, cancellation charges may be levied to you if the individual hotel, restaurant, carrier or contractor etc, with whom the commitment has been made with, requests a cancellation charge.

All prices quoted in this tariff are nett in US Dollars and subject to change with or without prior notice.

Children Fees
Children 2 - 10 years of age
Child using half twin : 100%
Child using extra bed : 75%
Child using no bed : 50%
Note : Children under 2 years of age are complimentary, however no services are provided

Hotel accommodation, based on twin sharing.
Meals - as specified in the itineraries. Breakfast is usually served in the hotel (American Buffet Breakfast).
Lunch and dinner are served at local restaurants (B= Breakfast, L= Lunch, D= Dinner).
Transfers from airport to hotel and visa versa by an air-conditioned private chartered car / coach, except for adventure tours where the transfer is specified (seat in coach).
Sightseeing tours: as stated in tour itineraries by an air-conditioned private chartered car / coach except for adventure tours where the transfer is specified (seat in coach), and accompanied by an
English / Mandarin / Japanese speaking guide. (Other language speaking guides are available upon request).
Admission fees to all attractions as stated in the tour itineraries.
Porter service for a maximum 2 pieces of normal sized luggage per person with the total weight not exceeding 20 kgs.

Expenses of a purely personal nature such as laundry, phone calls, room services etc.
Excess baggage charges.
Airport tax
Domestic air transportation
Airport services: immigration and customs procedures
Visa expenses and charges
1% Value Added Tax
Any type of Travel Insurance

Wita Tour (P.T. Wisata Dewa Tour & Travel Service) and its agents act only as the agent of the passenger(s) in all matters relating to hotel accommodation, sightseeing tours and transport whether by aircraft, rail, motor coach, ship, boat or any other means of transportation and shall not be liable for injury, delay, loss or damage arising from any cause and in any manner, while exercising reasonable care in making such arrangements. Furthermore, Wita Tour (P.T. Wisata Dewa Tour & Travel Service) accepts no responsibility for any damage or delay due to sickness, pilferage, labour dispute, machinery breakdown, quarantine, government restraints, weather or anything else caused beyond their personal control. The right is reserved to cancel or change itineraries or to substitute services without notice and
decline to accept or retain any tour members at any time. No refund shall be entertained for any act, omission of event during the time passenger(s) forming the group changes his/her mind by not attending the tour.

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All travellers to Indonesia must be in the possession of a passport valid for a minimum of 6 months when entering the country or applying for a visa. Nationals of the following countries can visit Indonesia for a period of two months without a visa, provided they hold a confirmed onward or return ticket: Argentina, Australia, Austria, Belgium, Brazil, Brunei, Canada, Chile, Denmark, Egypt, Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland, Italy, Ireland, Japan, Kuwait, Liechtenstein, Luxembourg, Malaysia, Maldives, Malta, Mexico, Morocco, Monaco, Netherlands, New Zealand, Norway, Philippines, Saudi Arabia, Singapore, Spain, South Korea, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom, United States of America, Venezuela, Yugoslavia and Taiwan. Other than the
above listed countries require a tourist visa, which can be obtained from any Indonesian Embassy or Consulate.

International pox, cholera and yellow fever vaccinations are required only for those coming from infected areas.

Customs allow on entry per adult: a maximum of two liters of alcoholic beverages, 200 cigarettes or 50 cigars of 100 grams of tobacco and a reasonable quantity of perfume.

The official language of the country is Bahasa Indonesia although most regions have their own local dialect. However, all persons engaged within the tourism industry understand English.

The local currency is Rupiah (Rp), but US Dollars and other major currencies can be changed in hotels, banks and money changer outlets.

Indonesia is a tropical nation that experiences only two seasons - wet and dry. Average daily temperatures range between 24C - 33C with a high level of humidity. Dry Season: May to October Wet Season : November to April.

Due to the humid conditions it is advisable to dress in lightweight casual summer clothes made of a natural cloth such as cotton. More formal clothing such as suit and ties are required to be worn only for official and special occasions.

Regular offices hours are as follows: Monday - Friday : 08.30 am - 04.30 pm
Saturday : 08.30 am - 01.30 pm

Tips for porters and bell boys is usually Rp3,000- for each piece of baggage and is to given at guests personal discretion. A 10% tip at hotels and restaurants is normally adequate, unless a service charge has already been incorporated into the bill. Taxi drivers also expect a 10% tip from the total amount of the fare.

Metered taxis are available in all major cities and have a minimum surcharge of Rp.3,000- on the meter (this may vary in different cities).

All major credit cards are widely accepted including: American Express (AMEX), Visa, Diners Club, Master Card and IBC. Travellers Cheques can be easily exchanged at hotels, banks and money changers providing you have positive proof of identification such as a passport.

All large cities have shopping arcades, malls, supermarkets and department stores where prices are fixed. The business hours of most shops is 10.00 am until 09.00 pm Monday to Saturday with half day trading on Sunday. At small stalls and markets to is customary to bargain, starting at approximately half of the asking price and going up to what you are prepared to pay.